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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tennille Burton

Tennille Burton

August 23, 2024

5  out of  5
rating by Tennille Burton
"We moved here from another state and Tracy was able to help us not only with our home but our RV and vehicles they made it very seamless and easy to communicate"
We responded:
"Tennille, Thank you so much for giving us the opportunity to help you out. Tracey is a great asset to our team and we are glad your experience with our office was seamless and easy. Welcome to TN and we look forward to speaking with you soon. "
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MsLeragu

July 25, 2024

5  out of  5
rating by MsLeragu
"He is my agent😁"
We responded:
"Thank you so much for the review. We love having you as a customer and appreciate you."
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Margaret White

June 7, 2024

5  out of  5
rating by Margaret White
"Roof is fixed"
We responded:
"We are so happy that your claim experience with our office and StateFarm went so well. We are happy that we were able to deliver on the promise. "
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Jennifer Rigsby

February 26, 2024

5  out of  5
rating by Jennifer Rigsby
"I have thoroughly enjoyed Jonathan Hubler as my agent. His office has always found ways for me to have the best insurance deals possible!"
We responded:
"Thank you so much for the review Jennifer. We take pride in the way we take care of customers and are so happy to have you as one. "
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Cheryl Carter

January 31, 2024

5  out of  5
rating by Cheryl Carter
"Trish and Taylor, from Jonathan Huber state Farm, are amazing. They both were able to help me after a recent incident with a very deep large pothole. I tried State Farm claims several times and was given the run a round and kept getting switched back to the same recording that I heard several times when I called. Only after Trish and Taylor intervened was I able to receive the help that I needed. State farm used to be the easiest and best claims department. No more. The claims department needs to be remodeled for better customer service. A big THANK YOU to Trish, Taylor and a big thank you to Jonathan Huber for being there. Love you guys, Cheryl Carter"
We responded:
"Thank you so much Cheryl. We always try to make the best of every situation, even the bad ones. You mean the world to us and look forward to taking care of you again. "
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Jessica Sholl

January 23, 2024

5  out of  5
rating by Jessica Sholl
"When I first moved to Chattanooga from Nashville, I knew this was a good opportunity to shop for a new insurance agent to get coverage on our cars and home. I got quotes from at least 6 different companies and compared them apples to apples. To no surprise, I stuck with State Farm. And when I first connected with Jonathan, him and his team were so welcoming, knowledgeable and helpful. I know I can go to him to ask any questions like my cracked windshield that just happened recently. I confidentially and happily recommend him to my family, friends and real estate clients."
We responded:
"Thank you Jessica for recognizing our team and attention to every detail of the customer service experience. Taking care of you and Patrick and your clients is why we wake up every morning and come to work. "
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Nicole Morgan

January 16, 2024

5  out of  5
rating by Nicole Morgan
"I have had StateFarm for years thanks to Taylor! She is fantastic with what she does and is super easy to deal with! I appreciate her beyond measure!"
We responded:
"Thank you so much for the review Nicole. We also think Taylor is pretty fantastic as well."
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Cynthia Weaver

December 12, 2023

5  out of  5
rating by Cynthia Weaver
"Tracey was friendly and helped me efficiently and promptly—even responding to me after hours and accommodating my needs. I would highly recommend!"
We responded:
"Thank you so much for your review Cynthia. Tracey is a vital part of our team and we are glad that you have got to experience her customer service at work. "
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Jacob Frogge

November 16, 2023

5  out of  5
rating by Jacob Frogge
"Great insurance agent with insanely helpful representatives. Always respond quickly and handle any situations or questions I am faced with!"
We responded:
"Thank you so much for the review, Jacob. Taking care of you and your families insurance needs is what makes us get up every day. "
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James Green

October 10, 2023

5  out of  5
rating by James Green
"Working with this team has been a great experience. Anyone I have talked to at the office has given great customer service, especially Tracey who helped me from the start."
We responded:
"Hi James, Thank you for taking the time to share about your experience with our State Farm office! Tracey is really passionate about helping our customers find the best insurance to meet their needs, so we love hearing this feedback. Thank you so much for choosing us to protect what matters most!!"
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Loy Adkins

September 27, 2023

5  out of  5
rating by Loy Adkins
"The team here was prompt to respond and got me up in running on a life insurance plan in 1 afternoon. All the while they were fun and thoughtful when interacting with them."
We responded:
"Hi Loy, thanks so much for taking the time to leave a review for our State Farm office. We love hearing that you enjoyed working with our team! We always strive to provide the the best insurance and thoughtful service to our customers. We appreciate your feedback!"
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Teri Marshall

September 25, 2023

5  out of  5
rating by Teri Marshall
"Great customer service. The entire staff and agent are top notch!"
We responded:
"Hi Teri! We really appreciate your kind words. We love helping our customers find the best insurance to meet their needs. Thanks so much for choosing State Farm!"
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REBECCA RENNOLDS

September 25, 2023

5  out of  5
rating by REBECCA RENNOLDS
"Best Insurance Agent! Jonathan and his whole office staff have helped me out in so many areas to get me the best rates and when I call they always help me super fast! Call them for your insurance needs!"
We responded:
"Hello Rebecca! Our team of insurance agents are really passionate about helping our customers, so we love hearing this feedback. You are so kind to share your experience!! Thank you for being a part of the State Farm family - we love being your neighbor!"
Profile photo of Mark Ankar

Mark Ankar

September 7, 2023

5  out of  5
rating by Mark Ankar
"We have been with state farm FOR EVER.. I can say the team at Jonathan Hubler's office is FANTASTIC! They quickly handle any issues we have and are always courteous and friendly. Insurance in general is necessary racket.... but this state farm team makes it easier to deal with."
We responded:
"Thank you so much for your kind review and for trusting us with your insurance needs, Mark. We are committed to providing the best experience possible and taking great care of our customers, so I am thrilled to hear that this has been your experience. We are honored to have you as a customer at our Chattanooga office! "
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Miranda Quezada

June 28, 2023

5  out of  5
rating by Miranda Quezada
"Genevieve and the team at state farm have been great! Anytime I have a a question they are quick to respond. Great discounts as well!"
We responded:
"Hi Miranda! Thank you for the five-star rating for Genevieve! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Mayra Castro

May 25, 2023

5  out of  5
rating by Mayra Castro
"Tracey went above and beyond to ensure I did not lose coverage when switching from another provider. Her diligence and flexibility for this busy mom was what sold me on switching. Did I mention I'm saving roughly 25%? Don't hesitate to reach out and see what this office can do for you. Thank you for such a pleasant experience!"
We responded:
"Thank you for the wonderful review, Mayra! Tracey is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
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Sarah Broadnax

February 13, 2023

5  out of  5
rating by Sarah Broadnax
"This is the best State Farm office in Chattanooga, TN. Jenna is excellent, professional and on top of things. Can answer questions asked and value you as a customer. When I have an issue or concern, I contact her."
We responded:
"Sarah, thank you for taking the time out of your day to leave us a review! We love hearing about how Jenna provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Hunter Morgan

January 7, 2023

5  out of  5
rating by Hunter Morgan
"I started with Jonathan's Team last year and have worked with them alot. I have had to add and update policies often and Genevieve has helped me every step of the way. She is very informative and helps me understand insurance much better. I absolutely always recommend Jonathan to anyone I know looking for insurance."
We responded:
"Thank you, Hunter, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Renee

January 1, 2023

1  out of  5
rating by Renee
"I called about the increase in my rates. After being told what my option was I informed them I would be looking for another company. I called to cancel both of my policies effective 12/28, which was when my current auto policy ended. After I called to cancel I received a call questioning my change. Apparently the agent didn't feel I was smart enough to ensure I had the same coverage. After being questioned, apparently they cancelled my coverage that day instead of the requested 12/28. So I did not have coverage on my car or house for a week. Also, when I called to cancel my policies the person who answered the phone yelled woo hoo when they thought I hung up. If you care about being treated kindly and listened to do not use this agency."
We responded:
"Thank you for your review Renee. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience or if you need anything else for your transition."
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Stephon Carson

November 17, 2022

5  out of  5
rating by Stephon Carson
"Very professional and considering when getting my insurance best guy in the business for sure."
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Deontre Moore

May 19, 2022

3  out of  5
rating by Deontre Moore
"Took awhile for my claim to go through overall service is fine"
We responded:
"Hi, Deontre. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Melanie J Butler

May 11, 2022

5  out of  5
rating by Melanie J Butler
"Jonathan, Genevieve and the whole team always take great care of me! I feel like a valued client, not just a number! I know I’m well taken care of when they handle my insurance needs!"
We responded:
"Thank you for the wonderful review, Melanie! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Mackenzie Ramey

February 24, 2021

5  out of  5
rating by Mackenzie Ramey
"Jonathan and his team are incredible to work with! They will be completely honest with you, helpful, and the best insurance to be with! I would recommend Jonathan to anyone!"
We responded:
"Thank you so much for the review Mackenzie. It’s a pleasure to help you and your family."
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Fred Hurt

December 17, 2020

5  out of  5
rating by Fred Hurt
"Very good people a+"
We responded:
"Thank you so much for the review Fred. We appreciate you as a customer so much, and don’t take your words lightly. "
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Crockett Griffin

October 21, 2020

5  out of  5
rating by Crockett Griffin
"Jonathan and his team are the best! Don’t think; just call them!"
We responded:
"Thank you so much for the review Crockett."